We are fully dedicated to safeguarding the privacy of our customers, and to this end, we have established a thorough Privacy Policy aimed at strictly preserving the confidentiality of customer data and information. Throughout the process of collecting data and information from our customers for service delivery purposes, we ensure clarity, explicitness, and transparency.

In this Privacy Policy, our customers are referred to by various terms such as “customers,” “users,” “members,” “account-holders,” “traders,” “he,” “she,” “them,” and “it,” both in singular and plural forms. Similarly, SafeTradePortal is denoted by terms including “SafeTradePortal,” “broker,” “brokerage service provider,” “trading platform,” “trade facilitator,” “us,” and “we.”

Our Privacy Policy comprehensively covers all data and information collected, required, or demanded from our customers. Additionally, it addresses data and information sharing practices, specifying how such information is used and with whom it may or may not be shared. The policy also outlines procedures related to changes, alterations, or modifications to existing information and data. Likewise, it delineates the measures taken to protect customer data and information.

This Privacy Policy is an integral component of the SafeTradePortal Terms and Conditions.

During the registration process, SafeTradePortal collects necessary data and information essential for providing brokerage services and enabling access to trading platforms, tools, resources, and features.

In instances where information provided is deficient, misleading, or withheld, SafeTradePortal reserves the right to refuse or suspend services temporarily or permanently, with or without prior notice. Certain features may be accessible without providing all requested information. Under this Privacy Policy, SafeTradePortal is authorized to process information provided by customers.

This Privacy Policy applies to all our services, facilities, tools, resources, features, applications, and software, including our website. It does not cover practices beyond SafeTradePortal’s control or unrelated individuals. Moreover, it does not apply to data and information pertaining to SafeTradePortal’s founders, directors, management, staff, officers, or employees, unless they use SafeTradePortal services, in which case the Privacy Policy applies.

Data & Information Collection

Various methods are employed to collect data and information from customers, including through our trading platform, communications with customers, third-party sources, surveys, and customer feedback.

Personal information provided by customers, such as full name, gender, addresses, contact details, financial statements, and identification documents, is essential for identification and compliance with AML and KYC requirements.

SafeTradePortal reserves the right to employ necessary security measures to protect customer information. However, SafeTradePortal is not liable for any unauthorized use or theft of data unless due to SafeTradePortal’s negligence. Customer data is accessible only to the customer, SafeTradePortal, or authorized personnel.

Customers are responsible for updating SafeTradePortal about any changes to their data or information. SafeTradePortal retains the right to maintain and process customer data within local servers and storage devices.

Customers have the option to deny or grant access to cookies according to their preferences, as cookies are utilized on our website for identification purposes.

Policy for Mobile Trading

While the general Privacy Policy applies to SafeTradePortal’s mobile trading app, there are specific differences concerning permissions sought for mobile usage.

When installing the mobile trading app, permissions are requested for various functions such as installation, storage access, microphone, media storage, contacts, and internet access. Customers have the discretion to accept, refuse, or restrict these permissions.

Customers who no longer wish to use the mobile app can uninstall it at any time.